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Security is important for us!
  
Privacy
We shall undertake to protect any person's privacy who makes use of our services and to treat personal data confidentially. The basis thereof are the statutory provisions in force such as the Federal Data Protection Act (Bundesdatenschutzgesetz - BDSG) and the Information and Communication Services Act (Informations- und Kommunikationsdienstgesetz - IuKDG). We use your data exclusively to deal with your order and to deliver the articles ordered from us.
 
Online security
As long as you do your online shopping the connection is encrypted with 256 bit (RSA 1024 Bits) per SSL (Secure Socket Layer). For this we use a certificate of THAWTE. Thus your data is protected from unauthorised access - as long as you are shopping online ! We use no cookies !
  
www.thawte.com
   
We do not transmit any credit card data per e-mail !  Any data concerning your order will be transmitted encrypted and protected from unauthorized access. It has never happened that a customer of the Aquaristikshop suffered any loss by illegal use of its credit card data.
 
The data of registered customers is protected from unauthorised access by username and password. You should always treat your access data to the customer's area confidentially. In case you notice that any other person knows your access data, alter username and password immediately. Anyway you can always delete all the data stored.
 
Seals of approval
We are members of Trusted Shops. We offer you the money-back-guarantee of Trusted Shops as additional service. This service is absolutely free of charge for you. We will bear the costs for you. If you have registered with Trusted Shops, your shopping is up to EUR 2,500 insured -also against credit card misuse !  
 
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confidential
Your personal data will not be handed on to third parties by us (address trade), nor will it be published in any other way, except for special cases. Such exceptional cases shall prevail if there is reason to believe that rights or property of our firm and/or other users are being infringed. This applies notwithstanding the fact whether such infringement is done intentionally or unintentionally. Besides we do not record any personal transaction data. 
 
erasable
Your data will be stored for processing the order (invoicing). If you wish it, we will delete your data immediately after processing the order. Just send us a e-mail to request it.